"Our partnership with Greyamp has been instrumental in redefining our operational approach for our strategic digital initiatives. We had significant challenges in adopting new ways of working, process redesign and team collaboration, which were critical for delivering on our strategic goals. Greyamp introduced a comprehensive design-thinking methodology in combination with agile delivery processes to address our needs, focusing on both usability and long-term scalability. Their team’s worked closely with our team members to identify pain points, define hypothesis and identify efficiencies that were to be addressed. Through a collaborative approach, Greyamp involved our teams at every stage, ensuring that the redesigned processes were aligned with our objectives and easy for our teams to adopt. The focus on core design principles has led to a seamless, user-friendly process architecture that promotes continuous improvement. As a result, we’ve experienced remarkable success in delivery with enhanced cross-functional collaboration. Greyamp has not only transformed our current processes but has also provided us with a foundation for future growth and adaptability."
Charles Budiman
Chief Digital Officer, Maybank Indonesia