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Cloud Costs and Adopting FinOps

When BFSI consider moving to the cloud, There are a lot of considerations they need to make when it comes to costs. Some of these are more tangible, and up-front; whereas others are implicit costs triggered as a result of the migration initiatives.

But before diving into this, there are a couple of important things to keep in mind:

Never embark on cloud migration purely as a cost-saving exercise. There are a lot of nuances to cost when it comes to cloud adoption.

Cloud migration is not an operation undertaken in isolation or in a silo. There are a lot of things that need to fall in place across the organization, both technical and non-technical, for it to be successful.

With that in mind, let's look at what we need to think of in terms of cloud adoption costs.

Types of Cost involved

There are various facets of cost to be considered when planning a Cloud Adoption initiative.

Initial Setup and Migration Costs

  • Infrastructure Assessment: Evaluating existing IT infrastructure to determine what can be moved to the cloud.
  • Migration Planning: Creating a detailed migration strategy and timeline.
  • Data Migration: Costs associated with transferring data from on-premises systems to the cloud, including data cleansing and preparation.
  • Application Re-Engineering: Modifying or re-architecting applications to be compatible with cloud environments.
  • Testing and Validation: Ensuring that applications and services function correctly in the cloud.

Operational Costs

  • Subscription Fees: Ongoing costs for cloud services, such as compute, storage, and network usage.
  • Support and Maintenance: Fees for cloud service support, including premium support plans.
  • Monitoring and Management: Costs for tools and personnel to monitor and manage cloud resources.

Security and Compliance Costs

  • Security Tools: Investment in cloud-specific security tools and services to protect data and applications.
  • Compliance: Ensuring compliance with financial regulations, which may involve additional auditing and reporting costs.
  • Identity and Access Management (IAM): Implementing and maintaining robust IAM solutions.

Training and Change Management Costs

  • Staff Training: Training IT staff and end-users on new cloud technologies and processes.
  • Change Management: Managing organizational change, including communication and support during the transition period.

Potential Hidden Costs

  • Data Egress: Costs associated with transferring data out of the cloud.
  • Vendor Lock-In: Potential costs if switching cloud providers in the future becomes necessary.
  • Performance Tuning: Ongoing costs to optimize cloud performance and ensure cost-efficiency.

By carefully considering these costs, enterprises can develop a comprehensive plan that ensures a smooth transition to the cloud while managing financial impacts effectively.

What is FinOps all about?

FinOps, short for Financial Operations, is a practice and culture designed to manage and optimize the financial aspects of cloud computing during and post adoption. It combines finance, technology, and business to achieve greater transparency, control, and efficiency in cloud spending. FinOps focuses on these aspects:

Cost Management and Optimization

  • Cost Tracking: Monitoring cloud spending in real-time to understand where the money is going.
  • Cost Allocation: Assigning cloud costs to different departments, projects, or teams to ensure accountability.
  • Budgeting and Forecasting: Creating budgets and forecasts based on cloud usage patterns to predict future costs.

Real-Time Insights

  • Dashboards and Reports: Utilizing tools and dashboards to provide real-time insights into cloud spending and usage.
  • KPIs and Metrics: Defining key performance indicators (KPIs) and metrics to measure the effectiveness of cloud cost management efforts.

Accountability

  • Showback and Chargeback: Implementing showback (informing teams about their cloud spending) and chargeback (charging teams for their cloud usage) mechanisms to promote cost accountability.
  • Cost Awareness: Raising awareness about cloud costs among all stakeholders to encourage more cost-effective behaviors.

Operational Efficiency

  • Automation: Automating cost management processes to reduce manual effort and increase accuracy.
  • Resource Optimization: Identifying and eliminating unused or underutilized resources to minimize waste.
  • Rightsizing: Adjusting resource types and sizes to match actual usage needs.

Collaboration

  • Cross-Functional Teams: Bringing together finance, engineering, and operations teams to work collaboratively on cloud cost management.
  • Governance: Establishing policies and governance frameworks to ensure consistent and efficient cloud usage across the organization.

Continuous Improvement

  • Cost Savings Initiatives: Continuously identifying and implementing cost-saving opportunities.
  • Benchmarking: Comparing cloud costs and practices against industry standards to identify areas for improvement.
  • Feedback Loops: Establishing feedback loops to learn from past experiences and improve future cloud cost management practices.

In essence, FinOps is about making cloud financial management an integral part of the organization's culture and operations, ensuring that cloud investments are optimized and aligned with business objectives.

A staged approach to implementing FinOps

Implementing FinOps works well with a planned, staged approach that integrates financial management, technology, and business practices to optimize cloud spending. These are some guideline steps for a structured approach BFSI enterprises can use to implement FinOps:

Pilot Implementation

Define Goals and Objectives

  • Cost Optimization: Focus on reducing unnecessary cloud spending and maximizing value from cloud investments.
  • Visibility and Transparency: Aim to provide clear visibility into cloud costs and usage across the organization.
  • Accountability: Establish mechanisms to hold departments and teams accountable for their cloud spending.

Establish a Pilot FinOps Team

  • Define pilot initiatives: Choose a set of defined initiatives and systems in order to start small, implement systems, evaluate hypotheses, capture learnings, and then roll out to the rest of the organization.
  • Cross-Functional Team: Create a team that includes members from finance, IT, and business units to ensure comprehensive perspectives and expertise.
  • Leadership Support: Secure executive sponsorship to ensure alignment with strategic goals and to provide the necessary resources and authority.

Implement Cost Management Tools

  • Cloud Cost Management Platforms: Utilize tools like AWS Cost Explorer, Azure Cost Management, or third-party platforms like CloudHealth to monitor and manage cloud costs.
  • Automation Tools: Leverage automation for tasks such as budget alerts, cost allocation, and reporting to reduce manual efforts and improve accuracy.

Enhance Visibility and Reporting

  • Dashboards: Create dashboards that provide real-time insights into cloud costs, usage, and trends.
  • Reports: Generate detailed reports for stakeholders to review cloud spending and identify areas for optimization.

Develop a Cost Allocation Strategy

  • Tagging: Implement a robust tagging strategy to allocate costs to specific projects, departments, or business units.
  • Showback and Chargeback: Use showback (informing teams about their cloud usage and costs) and chargeback (billing teams for their cloud consumption) to promote accountability and cost awareness.

Optimize Cloud Usage

  • Resource Rightsizing: Regularly review and adjust the size of cloud resources to match actual usage and avoid over-provisioning.
  • Scheduled Scaling: Implement automated scaling policies to adjust resource capacity based on demand, such as turning off non-essential services during off-peak hours.
  • Reserved Instances and Savings Plans: Take advantage of pricing models like reserved instances or savings plans to reduce costs for predictable workloads.

Scaling Out

We can now focus on sclaing out these practices across the organization.

Roll Out

  • Capture Learnings: Capture learnings and incorporate into playbook for scaling out
  • Stage roll out: Ensure that the roll-out is in a staged manner to ensure that there is sufficient capacity among the FinOps and the wider Platform teams to support this roll-out and have the right oversight and governance to ensure a smooth roll-out
  • Documentation: Ensure the right technical and process documentation is in place for any teams being onboarded to the FinOps systems. Ensure conventions and configurations are clearly called out, and set expectations.
  • Education and Training: Train teams on cloud cost management practices and the importance of FinOps.
  • Communication: Foster a culture of cost awareness and continuous improvement through regular communication and collaboration between finance, IT, and business units.

Budgeting and Forecasting

  • Budgets: Establish budgets for cloud spending at various levels (project, department, overall organization) and track adherence to these budgets.
  • Forecasting: Use historical data and predictive analytics to forecast future cloud spending and plan accordingly.

Establish Policies and Governance

  • FinOps Policies: Develop and enforce policies related to cloud spending, including procurement, usage, and optimization.
  • Governance Framework: Set up a governance framework to ensure compliance with FinOps practices and to oversee ongoing optimization efforts.

Continuous Improvement

  • Feedback Loops: Implement feedback loops to learn from past experiences and continuously improve FinOps practices.
  • Benchmarking: Compare cloud spending and efficiency against industry standards and peers to identify improvement opportunities.
  • Innovation: Stay updated with new cloud services, tools, and practices to enhance FinOps capabilities.

Conclusion

There are various aspects to be considered before and during Cloud Migration, as well as ongoing costs after adoption. FinOps can help manage costs by bringing in standardisation, efficiency, collaboration and transparency to the cost management process for the cloud.

cloud; finops; bfsi
Cloud Costs and Adopting FinOps
2 Aug 2024

When BFSI consider moving to the cloud, There are a lot of considerations they need to make when it comes to costs. Some of these are more tangible, and up-front; whereas others are implicit costs triggered as a result of the migration initiatives.

But before diving into this, there are a couple of important things to keep in mind:

Never embark on cloud migration purely as a cost-saving exercise. There are a lot of nuances to cost when it comes to cloud adoption.

Cloud migration is not an operation undertaken in isolation or in a silo. There are a lot of things that need to fall in place across the organization, both technical and non-technical, for it to be successful.

With that in mind, let's look at what we need to think of in terms of cloud adoption costs.

Types of Cost involved

There are various facets of cost to be considered when planning a Cloud Adoption initiative.

Initial Setup and Migration Costs

  • Infrastructure Assessment: Evaluating existing IT infrastructure to determine what can be moved to the cloud.
  • Migration Planning: Creating a detailed migration strategy and timeline.
  • Data Migration: Costs associated with transferring data from on-premises systems to the cloud, including data cleansing and preparation.
  • Application Re-Engineering: Modifying or re-architecting applications to be compatible with cloud environments.
  • Testing and Validation: Ensuring that applications and services function correctly in the cloud.

Operational Costs

  • Subscription Fees: Ongoing costs for cloud services, such as compute, storage, and network usage.
  • Support and Maintenance: Fees for cloud service support, including premium support plans.
  • Monitoring and Management: Costs for tools and personnel to monitor and manage cloud resources.

Security and Compliance Costs

  • Security Tools: Investment in cloud-specific security tools and services to protect data and applications.
  • Compliance: Ensuring compliance with financial regulations, which may involve additional auditing and reporting costs.
  • Identity and Access Management (IAM): Implementing and maintaining robust IAM solutions.

Training and Change Management Costs

  • Staff Training: Training IT staff and end-users on new cloud technologies and processes.
  • Change Management: Managing organizational change, including communication and support during the transition period.

Potential Hidden Costs

  • Data Egress: Costs associated with transferring data out of the cloud.
  • Vendor Lock-In: Potential costs if switching cloud providers in the future becomes necessary.
  • Performance Tuning: Ongoing costs to optimize cloud performance and ensure cost-efficiency.

By carefully considering these costs, enterprises can develop a comprehensive plan that ensures a smooth transition to the cloud while managing financial impacts effectively.

What is FinOps all about?

FinOps, short for Financial Operations, is a practice and culture designed to manage and optimize the financial aspects of cloud computing during and post adoption. It combines finance, technology, and business to achieve greater transparency, control, and efficiency in cloud spending. FinOps focuses on these aspects:

Cost Management and Optimization

  • Cost Tracking: Monitoring cloud spending in real-time to understand where the money is going.
  • Cost Allocation: Assigning cloud costs to different departments, projects, or teams to ensure accountability.
  • Budgeting and Forecasting: Creating budgets and forecasts based on cloud usage patterns to predict future costs.

Real-Time Insights

  • Dashboards and Reports: Utilizing tools and dashboards to provide real-time insights into cloud spending and usage.
  • KPIs and Metrics: Defining key performance indicators (KPIs) and metrics to measure the effectiveness of cloud cost management efforts.

Accountability

  • Showback and Chargeback: Implementing showback (informing teams about their cloud spending) and chargeback (charging teams for their cloud usage) mechanisms to promote cost accountability.
  • Cost Awareness: Raising awareness about cloud costs among all stakeholders to encourage more cost-effective behaviors.

Operational Efficiency

  • Automation: Automating cost management processes to reduce manual effort and increase accuracy.
  • Resource Optimization: Identifying and eliminating unused or underutilized resources to minimize waste.
  • Rightsizing: Adjusting resource types and sizes to match actual usage needs.

Collaboration

  • Cross-Functional Teams: Bringing together finance, engineering, and operations teams to work collaboratively on cloud cost management.
  • Governance: Establishing policies and governance frameworks to ensure consistent and efficient cloud usage across the organization.

Continuous Improvement

  • Cost Savings Initiatives: Continuously identifying and implementing cost-saving opportunities.
  • Benchmarking: Comparing cloud costs and practices against industry standards to identify areas for improvement.
  • Feedback Loops: Establishing feedback loops to learn from past experiences and improve future cloud cost management practices.

In essence, FinOps is about making cloud financial management an integral part of the organization's culture and operations, ensuring that cloud investments are optimized and aligned with business objectives.

A staged approach to implementing FinOps

Implementing FinOps works well with a planned, staged approach that integrates financial management, technology, and business practices to optimize cloud spending. These are some guideline steps for a structured approach BFSI enterprises can use to implement FinOps:

Pilot Implementation

Define Goals and Objectives

  • Cost Optimization: Focus on reducing unnecessary cloud spending and maximizing value from cloud investments.
  • Visibility and Transparency: Aim to provide clear visibility into cloud costs and usage across the organization.
  • Accountability: Establish mechanisms to hold departments and teams accountable for their cloud spending.

Establish a Pilot FinOps Team

  • Define pilot initiatives: Choose a set of defined initiatives and systems in order to start small, implement systems, evaluate hypotheses, capture learnings, and then roll out to the rest of the organization.
  • Cross-Functional Team: Create a team that includes members from finance, IT, and business units to ensure comprehensive perspectives and expertise.
  • Leadership Support: Secure executive sponsorship to ensure alignment with strategic goals and to provide the necessary resources and authority.

Implement Cost Management Tools

  • Cloud Cost Management Platforms: Utilize tools like AWS Cost Explorer, Azure Cost Management, or third-party platforms like CloudHealth to monitor and manage cloud costs.
  • Automation Tools: Leverage automation for tasks such as budget alerts, cost allocation, and reporting to reduce manual efforts and improve accuracy.

Enhance Visibility and Reporting

  • Dashboards: Create dashboards that provide real-time insights into cloud costs, usage, and trends.
  • Reports: Generate detailed reports for stakeholders to review cloud spending and identify areas for optimization.

Develop a Cost Allocation Strategy

  • Tagging: Implement a robust tagging strategy to allocate costs to specific projects, departments, or business units.
  • Showback and Chargeback: Use showback (informing teams about their cloud usage and costs) and chargeback (billing teams for their cloud consumption) to promote accountability and cost awareness.

Optimize Cloud Usage

  • Resource Rightsizing: Regularly review and adjust the size of cloud resources to match actual usage and avoid over-provisioning.
  • Scheduled Scaling: Implement automated scaling policies to adjust resource capacity based on demand, such as turning off non-essential services during off-peak hours.
  • Reserved Instances and Savings Plans: Take advantage of pricing models like reserved instances or savings plans to reduce costs for predictable workloads.

Scaling Out

We can now focus on sclaing out these practices across the organization.

Roll Out

  • Capture Learnings: Capture learnings and incorporate into playbook for scaling out
  • Stage roll out: Ensure that the roll-out is in a staged manner to ensure that there is sufficient capacity among the FinOps and the wider Platform teams to support this roll-out and have the right oversight and governance to ensure a smooth roll-out
  • Documentation: Ensure the right technical and process documentation is in place for any teams being onboarded to the FinOps systems. Ensure conventions and configurations are clearly called out, and set expectations.
  • Education and Training: Train teams on cloud cost management practices and the importance of FinOps.
  • Communication: Foster a culture of cost awareness and continuous improvement through regular communication and collaboration between finance, IT, and business units.

Budgeting and Forecasting

  • Budgets: Establish budgets for cloud spending at various levels (project, department, overall organization) and track adherence to these budgets.
  • Forecasting: Use historical data and predictive analytics to forecast future cloud spending and plan accordingly.

Establish Policies and Governance

  • FinOps Policies: Develop and enforce policies related to cloud spending, including procurement, usage, and optimization.
  • Governance Framework: Set up a governance framework to ensure compliance with FinOps practices and to oversee ongoing optimization efforts.

Continuous Improvement

  • Feedback Loops: Implement feedback loops to learn from past experiences and continuously improve FinOps practices.
  • Benchmarking: Compare cloud spending and efficiency against industry standards and peers to identify improvement opportunities.
  • Innovation: Stay updated with new cloud services, tools, and practices to enhance FinOps capabilities.

Conclusion

There are various aspects to be considered before and during Cloud Migration, as well as ongoing costs after adoption. FinOps can help manage costs by bringing in standardisation, efficiency, collaboration and transparency to the cost management process for the cloud.

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Blog

Cloud Costs and Adopting FinOps

Written by:  

AP

August 2, 2024

8 min read

Cloud Costs and Adopting FinOps

When BFSI consider moving to the cloud, There are a lot of considerations they need to make when it comes to costs. Some of these are more tangible, and up-front; whereas others are implicit costs triggered as a result of the migration initiatives.

But before diving into this, there are a couple of important things to keep in mind:

Never embark on cloud migration purely as a cost-saving exercise. There are a lot of nuances to cost when it comes to cloud adoption.

Cloud migration is not an operation undertaken in isolation or in a silo. There are a lot of things that need to fall in place across the organization, both technical and non-technical, for it to be successful.

With that in mind, let's look at what we need to think of in terms of cloud adoption costs.

Types of Cost involved

There are various facets of cost to be considered when planning a Cloud Adoption initiative.

Initial Setup and Migration Costs

  • Infrastructure Assessment: Evaluating existing IT infrastructure to determine what can be moved to the cloud.
  • Migration Planning: Creating a detailed migration strategy and timeline.
  • Data Migration: Costs associated with transferring data from on-premises systems to the cloud, including data cleansing and preparation.
  • Application Re-Engineering: Modifying or re-architecting applications to be compatible with cloud environments.
  • Testing and Validation: Ensuring that applications and services function correctly in the cloud.

Operational Costs

  • Subscription Fees: Ongoing costs for cloud services, such as compute, storage, and network usage.
  • Support and Maintenance: Fees for cloud service support, including premium support plans.
  • Monitoring and Management: Costs for tools and personnel to monitor and manage cloud resources.

Security and Compliance Costs

  • Security Tools: Investment in cloud-specific security tools and services to protect data and applications.
  • Compliance: Ensuring compliance with financial regulations, which may involve additional auditing and reporting costs.
  • Identity and Access Management (IAM): Implementing and maintaining robust IAM solutions.

Training and Change Management Costs

  • Staff Training: Training IT staff and end-users on new cloud technologies and processes.
  • Change Management: Managing organizational change, including communication and support during the transition period.

Potential Hidden Costs

  • Data Egress: Costs associated with transferring data out of the cloud.
  • Vendor Lock-In: Potential costs if switching cloud providers in the future becomes necessary.
  • Performance Tuning: Ongoing costs to optimize cloud performance and ensure cost-efficiency.

By carefully considering these costs, enterprises can develop a comprehensive plan that ensures a smooth transition to the cloud while managing financial impacts effectively.

What is FinOps all about?

FinOps, short for Financial Operations, is a practice and culture designed to manage and optimize the financial aspects of cloud computing during and post adoption. It combines finance, technology, and business to achieve greater transparency, control, and efficiency in cloud spending. FinOps focuses on these aspects:

Cost Management and Optimization

  • Cost Tracking: Monitoring cloud spending in real-time to understand where the money is going.
  • Cost Allocation: Assigning cloud costs to different departments, projects, or teams to ensure accountability.
  • Budgeting and Forecasting: Creating budgets and forecasts based on cloud usage patterns to predict future costs.

Real-Time Insights

  • Dashboards and Reports: Utilizing tools and dashboards to provide real-time insights into cloud spending and usage.
  • KPIs and Metrics: Defining key performance indicators (KPIs) and metrics to measure the effectiveness of cloud cost management efforts.

Accountability

  • Showback and Chargeback: Implementing showback (informing teams about their cloud spending) and chargeback (charging teams for their cloud usage) mechanisms to promote cost accountability.
  • Cost Awareness: Raising awareness about cloud costs among all stakeholders to encourage more cost-effective behaviors.

Operational Efficiency

  • Automation: Automating cost management processes to reduce manual effort and increase accuracy.
  • Resource Optimization: Identifying and eliminating unused or underutilized resources to minimize waste.
  • Rightsizing: Adjusting resource types and sizes to match actual usage needs.

Collaboration

  • Cross-Functional Teams: Bringing together finance, engineering, and operations teams to work collaboratively on cloud cost management.
  • Governance: Establishing policies and governance frameworks to ensure consistent and efficient cloud usage across the organization.

Continuous Improvement

  • Cost Savings Initiatives: Continuously identifying and implementing cost-saving opportunities.
  • Benchmarking: Comparing cloud costs and practices against industry standards to identify areas for improvement.
  • Feedback Loops: Establishing feedback loops to learn from past experiences and improve future cloud cost management practices.

In essence, FinOps is about making cloud financial management an integral part of the organization's culture and operations, ensuring that cloud investments are optimized and aligned with business objectives.

A staged approach to implementing FinOps

Implementing FinOps works well with a planned, staged approach that integrates financial management, technology, and business practices to optimize cloud spending. These are some guideline steps for a structured approach BFSI enterprises can use to implement FinOps:

Pilot Implementation

Define Goals and Objectives

  • Cost Optimization: Focus on reducing unnecessary cloud spending and maximizing value from cloud investments.
  • Visibility and Transparency: Aim to provide clear visibility into cloud costs and usage across the organization.
  • Accountability: Establish mechanisms to hold departments and teams accountable for their cloud spending.

Establish a Pilot FinOps Team

  • Define pilot initiatives: Choose a set of defined initiatives and systems in order to start small, implement systems, evaluate hypotheses, capture learnings, and then roll out to the rest of the organization.
  • Cross-Functional Team: Create a team that includes members from finance, IT, and business units to ensure comprehensive perspectives and expertise.
  • Leadership Support: Secure executive sponsorship to ensure alignment with strategic goals and to provide the necessary resources and authority.

Implement Cost Management Tools

  • Cloud Cost Management Platforms: Utilize tools like AWS Cost Explorer, Azure Cost Management, or third-party platforms like CloudHealth to monitor and manage cloud costs.
  • Automation Tools: Leverage automation for tasks such as budget alerts, cost allocation, and reporting to reduce manual efforts and improve accuracy.

Enhance Visibility and Reporting

  • Dashboards: Create dashboards that provide real-time insights into cloud costs, usage, and trends.
  • Reports: Generate detailed reports for stakeholders to review cloud spending and identify areas for optimization.

Develop a Cost Allocation Strategy

  • Tagging: Implement a robust tagging strategy to allocate costs to specific projects, departments, or business units.
  • Showback and Chargeback: Use showback (informing teams about their cloud usage and costs) and chargeback (billing teams for their cloud consumption) to promote accountability and cost awareness.

Optimize Cloud Usage

  • Resource Rightsizing: Regularly review and adjust the size of cloud resources to match actual usage and avoid over-provisioning.
  • Scheduled Scaling: Implement automated scaling policies to adjust resource capacity based on demand, such as turning off non-essential services during off-peak hours.
  • Reserved Instances and Savings Plans: Take advantage of pricing models like reserved instances or savings plans to reduce costs for predictable workloads.

Scaling Out

We can now focus on sclaing out these practices across the organization.

Roll Out

  • Capture Learnings: Capture learnings and incorporate into playbook for scaling out
  • Stage roll out: Ensure that the roll-out is in a staged manner to ensure that there is sufficient capacity among the FinOps and the wider Platform teams to support this roll-out and have the right oversight and governance to ensure a smooth roll-out
  • Documentation: Ensure the right technical and process documentation is in place for any teams being onboarded to the FinOps systems. Ensure conventions and configurations are clearly called out, and set expectations.
  • Education and Training: Train teams on cloud cost management practices and the importance of FinOps.
  • Communication: Foster a culture of cost awareness and continuous improvement through regular communication and collaboration between finance, IT, and business units.

Budgeting and Forecasting

  • Budgets: Establish budgets for cloud spending at various levels (project, department, overall organization) and track adherence to these budgets.
  • Forecasting: Use historical data and predictive analytics to forecast future cloud spending and plan accordingly.

Establish Policies and Governance

  • FinOps Policies: Develop and enforce policies related to cloud spending, including procurement, usage, and optimization.
  • Governance Framework: Set up a governance framework to ensure compliance with FinOps practices and to oversee ongoing optimization efforts.

Continuous Improvement

  • Feedback Loops: Implement feedback loops to learn from past experiences and continuously improve FinOps practices.
  • Benchmarking: Compare cloud spending and efficiency against industry standards and peers to identify improvement opportunities.
  • Innovation: Stay updated with new cloud services, tools, and practices to enhance FinOps capabilities.

Conclusion

There are various aspects to be considered before and during Cloud Migration, as well as ongoing costs after adoption. FinOps can help manage costs by bringing in standardisation, efficiency, collaboration and transparency to the cost management process for the cloud.

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